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Ordering a custom suit online usually feels like a gamble. You send off your measurements, wait a few weeks, and hope the final product isn’t another expensive disappointment.
That was exactly my mindset when I placed my order with Black Lapel. The good news? They proved me wrong.
I’ll cut to the chase: the jacket fit perfectly on the first try. No alterations. No awkward pulling at the shoulders. No sagging in the chest. For an online custom suit, that’s almost unheard of.
But the fit was only part of what impressed me. From the 10-minute online ordering process to picking up my suit in New York and meeting the team in person, the whole experience felt smooth, professional, and confidence-building.
You can complete the entire Black Lapel ordering process online without ever stepping foot in a showroom.
Here’s how it worked for me:
The whole thing took about 10 minutes. That’s it. From there, they built my custom pattern and got to work.
For most guys, Black Lapel will ship the finished suit directly to your home. In my case, I was going to be in New York for a wedding, so I scheduled a pickup at their showroom.
Buyer Tip: Don’t overthink the questionnaire. Just answer honestly and submit clear photos. Accuracy here is what makes the final fit so good.
While you don’t need to visit a showroom, I had the chance to go to Black Lapel’s NYC location — and it added a lot to the experience.
I met with Frank, who walked me through the trousers first. He explained how they should drape on the body and why small details like the break matter. It was eye-opening, and I learned I’d been wearing dress pants wrong for years.
Then came the jacket. Normally, this is where online “custom” brands struggle. But when I slipped it on, it just worked. Shoulders, chest, sleeves — all perfect. No pinning or chalking required.
Frank and his colleague Corey also took the time to answer all my styling questions — everything from fabrics to cuts (slim vs. modern vs. draped) and how each affects the final look.
Buyer Tip: If you’re near a showroom, go. You’ll get expert advice you can’t get from a website. But if you’re not, don’t worry — they’ll ship the suit straight to your door.
Here’s how mine turned out:
If you’ve ever ordered a suit online, you know the jacket is the hardest part to get right. Black Lapel nailed it.
What I really appreciated was how much time Frank and Corey spent teaching, not just fitting. We discussed:
I left the showroom with a suit I loved and a much better understanding of how to shop for my next one.
Pros
Cons
It’s for you if:
It’s not for you if:
Quick plug — I always wear an UnderFit undershirt (my own brand) under my suits.
Here’s why:
I designed these undershirts to solve all those problems — they’re soft, breathable, stay tucked, and stay invisible under a dress shirt.
If you’re investing in a great suit, pair it with a proper undershirt. You’ll feel the difference.
Black Lapel delivered exactly what I wanted: a modern, tailored suit that fit on the first try.
Most “custom” suit brands overpromise and underdeliver. Black Lapel didn’t. My jacket was flawless, the trousers needed just a minor tweak, and the entire process — from 10 minutes online to walking out of the showroom — felt professional and premium.
Whether you order fully online or take advantage of a showroom visit, Black Lapel is one of the rare custom suit brands that actually delivers on its promise.
For me, it’s an easy five-star review.
Leigh is the owner of UnderFit, a premium men's undershirt brand based in Philadelphia, PA. You can follow Leigh on LinkedIn and Twitter.
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