Shipping & Returns
Shipping
How is shipping calculated?
Unlike many companies, we don’t use shipping as a way to make more money off a customer. Shipping is free!
Do you ship internationally?
Our only current international shipping is to Canada.
When do you make shipments?
We ship our shirts Monday through Friday.
When will my order arrive?
Orders usually arrive 3-5 days after shipping.
Returns and Exchanges
Return Policy
We understand no shirt is perfect for everyone, so we offer a three week no questions asked full refund even if you’ve washed or worn the shirt. All you have to do is email us at [email protected].
Write your name on the return package and the email address used in your order.
Mail the shirts to:
UnderFit
448 North 10th Street
Unit 401
Philadelphia, PA 19123
Exchange Policy
We offer a three-week exchange policy for any shirt. All you have to do is send the shirt back or pictures of the problem and we’ll send out the replacement, free of charge.
Write your name on the return package and the email address used in your order.
Mail the shirts to:
UnderFit
448 North 10th Street
Unit 401
Philadelphia, PA 19123
Defective Merchandise
If you’ve received any defective merchandise, email us within three weeks for a full refund or exchange at [email protected] and we’ll get it worked out.
Although our shirts are very high quality, there’s no way to prevent small defects 100% of the time. Such is the nature of the garment business. Shoot us an email and we’ll fix it for ya.
When Will My Credit Card Funds Be Returned?
We work hard to provide great customer service. We usually refund your money within 2 business days. It could take 5 or more to show up on your credit card statement.